Menu
Students will learn troubleshooting methodology as well as the troubleshooting toolkit a security engineer and ExtremeControl administrator can use. This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.
This course is designed as troubleshooting training for individuals responsible for maintaining the ExtremeControl within ExtremeCloud IQ – Site Engine suite, as well as AAA framework in an organization.
Students should already possess a learning credential for ExtremeControl – Installation and Configuration.
Upon completion of this course, students will have gained the working knowledge to:
• Determine whether an issue is client related or not
• Diagnose ExtremeControl engine and the AAA setup with built-in tools
• Collect support data and open case in GTAC
• Earn a learning credential on the Professional Program training path
• Troubleshooting Mindset
• Troubleshooting Toolset
• General Troubleshooting
• Authentication Issues
• Authorization Issues
• End-System Issues
• Captive Portal Issues
• GTAC Case Preparation
